Santa Fe, New Mexico Address: 2100 Calle De La Vuelta Job ID R0166810
Overview
As a Clinic Manager at Fresenius Medical Care, you’ll manage the daily operations of our outpatient centers. More importantly, you’ll be the key driver in carrying out our mission: To deliver superior care that improves the quality of life of every patient, every day, setting the standard by which others in the health care industry are judged. This is accomplished by hiring, developing and inspiring a multi-disciplinary team, collaborating with physicians, tracking and delivering superior patient outcomes and monitoring regulatory and safety requirements. Strong management skills are required and prior direct patient care experience is needed for occasions when the team needs a helping hand.
Job Description
Job ID R0166810 Available Openings 1
PURPOSE AND SCOPE:
Manages patient care in home therapies programs while maintaining cost-effective clinical operations. Provides direction and guidance to the interdisciplinary team providing care to the Home Therapies patients to ensure that the highest standard of care is provided. Collaborates with the Business Unit management team to grow the assigned Home Therapies programs.
PRINCIPAL DUTIES AND RESPONSIBILITIES:
- Manages the operations of multiple Home Therapies programs with direct responsibility for results, including growth, patient retention, program costs, operational methods, scheduling, and staffing.
- Directs activities related to the area’s strategic plans, goals and objectives ensuring alignment with those of the region, division, and company. Implements quality goals and action plans to achieve quality standards.
- Collaborates with operations leaders, market development, in-center leadership and patient education and quality teams to promote home therapies growth in assigned programs.
- Responsible for profit and loss management of the assigned program including optimal performance of program operations to achieve or exceed budgets and key performance indicators.
- Directs and manages all aspects of patient care for Home Therapies patients in assigned programs from admission through discharge of the patient. Provides direction, guidance, and support to staff members to ensure the safe and effective delivery of home therapy support care to patients with End-Stage Renal Disease (ESRD).
- Oversees patient and caregiver readiness and ability to perform dialysis treatments at home and assesses environment for suitability in the ongoing delivery of home dialysis therapy, including training patients and caregivers on the safe and effective operation and preventative maintenance of equipment.
- Manages patient experience efforts by supporting company patient satisfaction initiatives, embodying the company values and patient experience drivers while encouraging others to do the same.
- Ensures competency of staff in the operation of all home dialysis therapy-related equipment, including the ability to troubleshoot equipment problems with the patient via telephone, maintaining appropriate staff licensures and CPR certifications.
- Responsible for management of program supplies, equipment tracking, ensures that orders are replenished in a consistent and timely manner.
- Directs activities related to the Continuous Quality Assurance Improvement, patient retention and Clinical Algorithm Adoption, patient access management and patient training success.
- Directs data entry related activities such as patient admission, regulatory reporting, billing, physician orders, lab results, vital signs, patient status and any other treatment related data into systems.
- Ensures regulatory, compliance, and audit activities are accomplished on time.
- Orients and supports all new home therapies staff and provides ongoing education, ensuring compliance with all risk management initiatives, including in-center staff.
- Responsible for hiring, coaching, and counseling employees, including performance reviews, disciplinary action, and terminations.
- Provides leadership, coaching, and development plans for all direct reports to maintain an engaged and productive workforce, partnering with Human Resources on employee matters.
- Performs other related duties as assigned.
Additional responsibilities may include focus on one or more departments or locations. See applicable addendum for department or location specific functions.
PHYSICAL DEMANDS AND WORKING CONDITIONS:
The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- The work environment is characteristic of a health care facility with air temperature control and moderate noise levels. May be exposed to infectious and contagious diseases/materials.
- The position provides direct patient care that regularly involves heavy lifting and moving of patients and assisting with ambulation. Equipment used can vary in complexity. Equipment aids and/or coworkers may provide assistance.
- The employee may occasionally be required to move, with assistance, machines and equipment of up to 200 lbs., and may lift chemical and water solutions of up to 30 lbs. up as high as 5 feet. There is a two-person assist program and "material assist" devices for the heavier items.
- This position requires frequent, prolonged periods of standing and/or walking and the employee must be able to bend over.
- Employees are required to take the Ishihara's Color Blindness test as a condition of employment. Note that: Failing the Ishihara Test for Color Blindness does not preclude employment. The Company will consider whether reasonable accommodations can be made.
- Travel required between assigned facilities and various locations within the region up to 25% of the time. Travel to regional, Business Unit and Corporate meetings may be required.
SUPERVISION:
- Responsible for the direct supervision of various levels of Home Therapies staff.
EDUCATION:
- Graduate of an accredited School of Nursing (R.N.) Advanced education preferred. Current appropriate state licensure.
EXPERIENCE AND REQUIRED SKILLS:
- Minimum of one year nursing experience plus a minimum of six months dialysis nursing experience.
- 3+ years’ supervisory or project/program management experience preferred.
- Demonstrated management skills necessary to provide leadership in the supervision of dialysis personnel and to ensure the delivery of maximum quality care to all patients.
- Demonstrated leadership competencies and skills for the position, including excellent communication, customer service, continuous quality improvement, relationship development, results orientation, team building, motivating employees. Performance management and decision making.
- Successfully complete CPR Certification with maintenance as required.
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Success Profile
What makes a successful member of our team? Check out the top traits we are looking for and see if you have the right mix.
- Leadership
- Communicator
- Compassionate
- Problem-solver
- Good Listener
- Motivational
We work as a team. There is no way we can achieve any success working separately.
Ana L., Clinical Manager
We've got your back.
We fully believe that dedication and passion should be recognized and rewarded. That’s why we offer a competitive compensation and benefits package to all of our employees. Our benefits provide the flexibility, choice and support you need to be at your best as you play a vital part in helping patients live longer, better and healthier lives.
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Healthcare
Healthcare
- Medical
- Dental
- Vision
- Healthcare FSA
- Dependent Care FSA
- Medical
- Short/Long-term
Disability
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Continuing Education
Continuing Education
- RN Tuition Assistance Program
- Clinical Advancement Program (four practice tiers for RNs to advance your career)
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Paid Time Off
Paid Time Off
Flexibility in using PTO for vacation, holiday and personal time.
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Collaborative Environment
Collaborative Environment
- Employee Pride
- Valued Team Members
- Motivation for Excellence
- Respect & Dignity
- Openness & Trust
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Additional Perks
Additional Perks
- Adoption Assistance
- Wireless, Automobile and Computer Discounts
- Discount Fitness Program
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401(k) Retirement Saving
401(k) Retirement Saving
Competitive vesting schedules and a company match of 50 cents for each dollar you save up to the first 6% of your salary (3% additional) after one year of employment.
Application Process
We are so glad you are interested in a career with FMCNA! What happens next?
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Application & Assessment
First you will need to complete your online application. Some roles may also require an online assessment to be completed.
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Review
Then a recruiter will review the applications submitted and select those most aligned with the role to move forward. If selected, The recruiter will contact you to schedule the next step.
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Interview
Next, you will participate in phone/video interview(s) with our recruiter & leadership team.
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Feedback
The recruiter will provide feedback to you on your interview(s) and update you on any hiring decisions.
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Offer
Next, the recruiter will extend a formal offer if you are selected for the position.
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Pre-Employment Checks
Lastly, you will accept your offer and complete pre-employment checks and paperwork.
Upcoming Events
Learn more about working at Fresenius Medical Care at an upcoming hiring event near you.
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- Recruitment Agency and Diversity
- EEO IS THE LAW AND SUPPLEMENTAL PAY
- ACCOMMODATION REQUESTS
As a company with over 70,000+ dedicated employees, Fresenius Medical Care AG is quite aware of the many scams that job seekers may face. If you receive any type of communication on behalf of Fresenius Medical Care AG that seems inappropriate or suspicious, we urge you to report this activity to:
- Your state’s Attorney General’s Office
- Internet Crime Complaint center at www.iC3.gov
- U.S. Department of Justice at www.justice.gov
- Better Business Bureau at www.bbb.org
Fresenius Medical Care AG maintains a drug-free workplace in accordance with applicable federal and state laws.
If you are a recruitment agency submitting a resume on behalf of a client:
Fresenius Medical Care AG only accepts resumes from agencies on the preferred supplier list and all third party searches require Human Resources approval. Please do not forward resumes to our applicant tracking system or to Fresenius Medical Care AG employees and/or Fresenius Medical Care AG Management. Fresenius Medical Care AG is not responsible for any fees or charges associated with unsolicited resumes or third party searches conducted without Human Resources approval.
If you are interested in applying for employment with Fresenius Medical Care AG and require special assistance or accommodation during any part of the pre-employment process, please contact our dedicated Help Desk for assistance at (855) FMCNAHR.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, pregnancy, marital status, national origin, citizenship status, disability, military status, sexual orientation, gender identity, genetic predisposition or carrier status or any other legally protected characteristic.
If you have a disability and need a reasonable accommodation in order to search for a job opening or to submit an online application, please contact Fresenius Accommodations team or call toll-free 855.362.6247.
Fresenius Fraud Notice
As a company with over 70,000+ dedicated employees, Fresenius Medical Care AG is quite aware of the many scams that job seekers may face. If you receive any type of communication on behalf of Fresenius Medical Care AG that seems inappropriate or suspicious, we urge you to report this activity to:
- Your state’s Attorney General’s Office
- Internet Crime Complaint center at www.iC3.gov
- U.S. Department of Justice at www.justice.gov
- Better Business Bureau at www.bbb.org
DRUG-FREE WORKPLACE
Fresenius Medical Care AG maintains a drug-free workplace in accordance with applicable federal and state laws.
Recruitment Agency and Diversity
If you are a recruitment agency submitting a resume on behalf of a client:
Fresenius Medical Care AG only accepts resumes from agencies on the preferred supplier list and all third party searches require Human Resources approval. Please do not forward resumes to our applicant tracking system or to Fresenius Medical Care AG employees and/or Fresenius Medical Care AG Management. Fresenius Medical Care AG is not responsible for any fees or charges associated with unsolicited resumes or third party searches conducted without Human Resources approval.
If you are interested in applying for employment with Fresenius Medical Care AG and require special assistance or accommodation during any part of the pre-employment process, please contact our dedicated Help Desk for assistance at (855) FMCNAHR.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, pregnancy, marital status, national origin, citizenship status, disability, military status, sexual orientation, gender identity, genetic predisposition or carrier status or any other legally protected characteristic.
EEO IS THE LAW AND SUPPLEMENTAL PAY
View the current Pay Transparency Nondiscrimination Provision here.
ACCOMODATION REQUESTS
If you have a disability and need a reasonable accommodation in order to search for a job opening or to submit an online application, please contact Fresenius Accommodations team or call toll-free 855.362.6247.
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